Public Service Development Specialist
With over 25 years experience of leading service improvement programmes, leadership training and top level individual, team and board level development throughout the public services.
Robin Douglas has worked with all parts of the public services including local and central government, NHS trusts, regional bodies, throughout the UK and beyond. He has led projects with police, local government, and education at all levels; and throughout the independent and charitable sectors. He has significant experience with central government, the inspection and regulation agencies, and a number of other national/professional bodies.
He was a Fellow of the King’s Fund and until 2004, was a director of the Office for Public Management.
Robin currently works independently on a range of health and social care development projects – in particular, with Health and Well being Boards, commissioning linked to health inequalities, reshaping acute and primary care, and strengthening system leadership involving a wide range of local people, service leaders and elected members.
He provides direct support to individuals in leadership positions, currently coaching a number of chief executives, chairs and key leaders in health and local government. Over the last year he has worked with top teams in the NHS and cabinet groups in a number of London boroughs, district and county councils. Much of his work with boards involves both senior executive staff and elected/non-executive members.
He has recently been working with the CCGs on service development, leading a national Systems Leadership project on integrated services; and has run the LGA national Leadership Academy programme for Lead Members on Health and Wellbeing. He is also working with many elected politicians and officers on the implications of the changes in public health, primary care and commissioning; and currently works as an adviser with four Health and Well-being Boards. He is currently working with a number of NHS FTs including mental health, acute and community service providers.
He has direct involvement in the management and development of services through board level appointments in health and the charitable sector.